Your engagement ring should be worn and adored every day, not worried about.

That’s why every Lillicoco engagement ring comes with a complimentary 12-month warranty, covering you against any manufacturing or structural faults for one year from the date of delivery.

Our goal is simple: to make sure your ring stays as beautiful and secure as the day it arrived.

Your warranty includes free repair or replacement (at our discretion) for:

– Manufacturing or structural defects in the setting or mount
– Loose or lost accent stones (under 0.05ct each)
– Prong tightening, re-tipping, or claw repair if caused by normal wear
– Complimentary professional clean and inspection once during the 12-month period

All work is carried out by Lillicoco’s in-house jewellers or approved partners.

– Loss or theft of the ring or stones
– Damage caused by accident, misuse, or excessive wear
– Resizing, repairs, or alterations made by non-approved jewellers
– Cosmetic wear such as scratches, dents, or metal discolouration
– Loss of the centre stone, unless proven to result from a manufacturing defect

If you’re unsure whether an issue qualifies, contact our support team; we’ll review photos or arrange an inspection before any work begins.

We stand behind every engagement ring we sell.

Each piece is inspected by our gemmologists and jewellery specialists before it leaves our studio, and your 12-month warranty ensures that quality continues long after delivery.

Because love is forever, and your jewellery should be, too!